Effective Date: September 1, 2025

SCENTEC Fragrances ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it.

1. Information We Collect We may collect the following types of personal information when you interact with our website, services, or customer support:

• Contact Information: Name, email address, phone number, and company name.

• Transactional Information: Order and payment details.

• Communication Preferences: Your preferences for receiving communications from us.

• Direct Communications: Information you provide when you fill out forms on our site or contact us directly.

• Technical Data: Usage data such as IP address, browser type, and device identifiers when you visit our website.

2. How We Use Your Information We use your information for the following purposes:

• To fulfill and manage product orders and provide our services.

• To communicate with you about your orders, support requests, or important product updates.

• To improve our website, products, and customer service experience.

• To send you communications based on your expressed preferences.

3. SMS Communications If you provide your consent to receive text messages from us, we will use your phone number to send transactional and conversational SMS messages related to your orders, inquiries, and support requests. Our SMS communications adhere to the following principles:

• No Sharing for Marketing: SMS consent is not shared with, sold, rented, or traded with any third parties or affiliates for their marketing purposes.

• Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.

• Help: For assistance, you can reply “HELP” to any message.

• Rates: Message and data rates may apply.

• For more details, please see our SMS Terms of Service page.

4. Who We Share Information With We do not sell, trade, or rent your personal information. Your information may be shared only with the following parties under strict confidentiality:

• Service Providers: Partners who assist in order fulfillment, payment processing, or IT infrastructure.

• Legal Authorities: If required by law or in response to a valid legal request.

5. Your Choices and Rights You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at the email address below.

6. Security We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure.

7. Changes to This Policy We may update this Privacy Policy periodically. The effective date at the top of this page will be updated accordingly. We encourage you to review this page for the latest information on our privacy practices.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: support@scentec.com.br